MaestroQA, whose ML-powered software finds customer service interactions that should be reviewed by a manager, raises $25M Series A led by Base10 Partners (Rebecca Szkutak/Forbes)

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Rebecca Szkutak / Forbes:
MaestroQA, whose ML-powered software finds customer service interactions that should be reviewed by a manager, raises $25M Series A led by Base10 Partners  —  Customer service outlets are one of the most direct ways people give companies feedback, yet the channels to do so are increasingly less personal.

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