“Canitan responds to service calls in a timely manner and they give exceptional customer service. They suggested ways to enhance the security of the building by installing sirens and intercoms. With nine phone lines, wireless internet access, computers, a digital video server, we are able to function effectively as a business, as well as a 99-unit condominium building with Canitan LLC handling our technology. I would recommend Canitan to anyone that needs IT support.”
Over the years we have tried many different IT companies all with the same disappointing results. Now that CanITan has taken over our email, phone and IT needs our up time is uninterrupted. We could not be more pleased not only to have CanITan on our side but also moving us forward to keep us up to date and protected!
Austin Family magazine first began working with Canitan in 2007 . They have always been prompt in assisting us with website redesign, website and email issues. I have, on occasion, sent them an email in late night hours with issues, and Nathan has responded immediately. Most businesses are happy to help—“between hours of 8 and 5 Monday through Friday, excluding holidays”. Nathan has pulled me out of a tight spot several times. Canitan has saved us money by helping us use our existing website, and showing us how to utilize it most effectively.
“Canitan has been a vital asset to our office. Our engineering office had a major server crash in ’05. Canitan was able to recover valuable information and help up design and setup our new server. Since then our server has not failed and we have had very little down time. When our sever goes down they are quick to respond. They can remotely access our server and fix most problems. If they can not remotely fix it they are on site in a timely manner.”