Once your account is setup. Our Endpoint Manager will send account activation email to you. You can activate their account and set your own login password by clicking the link in the email. An example of mail is shown to the left:
Upon activation, the you will be able to login to EM with your user-name and password. Log in at: https://canitan-msp.itsm-us1.comodo.com/ as shown in the mail link
We have configured two-factor authentication, you will have to follow the on-screen instructions to set up this during login.
Endpoint Manager will send device enrollment link to the user email. They can click to the link on the email to enroll your devices.
Select Endpoint Manager
Enter canitan-msp.itsm-us1.comodo.com in the domain field
Log in with the Username and password that you setup
Enter Your 2FA Code
After login, you can view the applied device to your remote environment
You can view the enrolled devices here
Once you have connected it will look like this.
How to Use the Remote Manager Toolbar
• After connecting, you will see the desktop of the remote machine in the ITarian window.
• You can use the remote access toolbar to manage your connection.