Rebecca Szkutak / Forbes:MaestroQA, whose ML-powered software finds customer service interactions that should be reviewed by a manager, raises $25M Series A led by Base10 Partners  —  Customer service outlets are one of the most direct ways people give companies

CNBC: Coinbase erroneously sent “Your 2-step verification settings have been changed” messages to 125,000 customers, prompting confusion and alarm among investors  —  – Cryptocurrency exchange Coinbase acknowledged that it erroneously told about 125,000 customers that their security settings had changed.

Stephen Nellis / Reuters: Qualtrics to acquire Virginia-based Clarabridge, which offers AI-powered customer experience management tools, for $1.125B in stock  —  Qualtrics International Inc on Thursday said it would acquire privately held Clarabridge for $1.1 billion in stock.  —  Qualtrics,

ACLU: Maine enacts the strongest statewide facial recognition law in the US, prohibiting the use of facial recognition tech in public schools and most police work  —  AUGUSTA, Maine – Maine has enacted the country’s strongest statewide facial recognition law. 

Tom Warren / The Verge: Nvidia announces flagship gaming GPU GeForce RTX 3080 Ti, promises to deliver 1.5x more performance over RTX 2080 Ti, available worldwide on June 3 for $1,199  —  This is Nvidia’s new flagship gaming GPU  — 

David Pierce / Protocol: Ahead of the Epic vs. Apple trial, which starts on Monday, a look at what is at stake, how the trial will work, key witnesses who will testify, and more  —  On Monday, Apple and Epic