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Canitan phone systems include Enterprise grade Recording Management
Canitan PBX Recording Management:
If you would like to manage your recordings please contact us to setup an account on the Customer Admin Web Portal.
With the Admin Portal you can:
Change Call Flows
See and Download Call and IVR Reports
Check Status of your Extensions
In the Customer Admin Portal (click picture to enlarge)
1. Select settings
2. Select voice prompts and look for the recording you would like to change.
3. Click the orange telephone icon, this will allow you to select an extension to call.
4. Select the extension that you would like to record from.
5. When complete click perform recording
Once you click the perform recording a phone call will be made to the extension that you selected follow the voice instructions to change your recording.
You have three options for recording or re-recording messages for your system.
Option 1: Contact Canitan and we will send a call to your phone so you can record your message.
Option 2: Use the Canitan PBX customer admin web portal to record the message yourself.
Option 3: Record the message on your computer and either send it to us and let us know which message you would like changed or log into the customer portal and upload it yourself.
Canitan phone systems include Enterprise grade voicemail features
1. Press the Voicemail button or hit *97
2. Enter your password (Default is included with extension welcome email)
3. When you first log into your voicemail you will be prompted to complete the basic setup. this setup includes:
- Your name
- your unavailable message
- you’re busy message
- and your new password
If you are not prompted to setup or your voicemail has already been setup – Press 0 at the main menu then use the following options.
- Press 1 to record your unavailable message (if you don’t answer)
- Press 2 to record your busy message (if you are on the phone or DND is turned on. Most people just record the same message as unavailable.)
- Press 3 to record your name
- Press 5 to change your password
Depending on how your phone is set up there are three options for voicemail
Option 1 – the traditional method and all voicemails are stored on our cloud PBX and are retrieved by hitting the voicemail button on your phone or *97
Option 2 – Voicemail-to-Email – voice mails are sent via email as an attachment and then deleted from the PBX once successfully sent to email
Option 3 – Voicemail is sent to email and also stored on your PBX. (Option three requires that you delete voicemails even though you may have already heard them as an email attachment.)
Your phone system comes equipped with an easy to use user control panel. This control panel is jam packed with features for our users. With the user control panel you can control:
Do Not Disturb.
Voicemail Greetings Management.
If you would like access to your extension control panel please contact us for login information.
The GXP21xx series
The GXP21xx series
The Video series
Teams Main Control Bar
Teams More Options Menu
Standard Gallery (3×3)
Large Gallery (7×7)
Adjust your view in a Teams meeting
Teams tries to anticipate what you’ll want to see in a meeting. When someone starts speaking, we show them. When someone shares content, we show that.
But when you’d rather see something else, there are a few ways to tell Teams.
Switch between people and content
When someone’s sharing a presentation, you can switch between viewing that content and watching the people in the room by simply clicking on the video you’re interested in. Try this when there’s a presentation taking place in a meeting room and you want to see who’s talking and note their body language.
Pin a video
To focus on a particular video, right click and select Pin. The video will be pinned to your view regardless of who’s talking. You can pin as many videos as will fit on your screen. If you change your mind, right click again and hit Unpin.
Reframe a video
Teams crops some videos to make them fit your screen better. If you want a different view of a particular video—for example, if someone’s cropped out of the video or it only shows part of their face—right click and select Fit to frame to see the entire video.
Select Fill frame to see a closer, cropped view.
Get smarter video alerts and even automate your lights with Alarm.com’s video analytics, our intelligent service that classifies and responds to different activity on your property. Find out more: http://www.alarm.com/blog/video-analytics
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